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Authenticity Meets Innovation with Mélissa Lessard

Aug 21, 2026

Authenticity Meets Innovation with Mélissa Lessard

Ditch top-down corporate mandates. Here is how radical empathy on the showroom floor drives real innovation.

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Beyond the Complaint Desk: What I Learned About True CX with Roger Emeka

Aug 21, 2026

Beyond the Complaint Desk: What I Learned About True CX with Roger Emeka

Why spend millions chasing new customers while ignoring current ones? Roger Emeka shares the CX playbook driving retention at Brown Shoes.

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Navigating the Future of Retail Media: Insights from Pratyush Kumar

Aug 20, 2026

Navigating the Future of Retail Media: Insights from Pratyush Kumar

Forget empty clicks. Pratyush Kumar breaks down how Retail Media Networks give CPG brands real, closed-loop proof of sales.

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How to Transform Your Retail Strategy: Insights from Nour Semaan

Aug 20, 2026

How to Transform Your Retail Strategy: Insights from Nour Semaan

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The Last Click is a content platform for retail, DTC, and eCommerce leaders focused on what actually drives growth. Through podcasts, newsletters, and community conversations, we share real-world insights from the front lines of modern commerce. No fluff. Just practical thinking for brands that want to grow.

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